Front of House Manager

Front of house Manager – The Sabrina Boat

Salary: £23,000 – £25,000

We are looking for an experienced Front of house Manager to join our team on a permanent, full-time basis. If you like a bit of variety and beautiful views on the water, then this role may be for you!

About us:

The Sabrina boat is a 60-seater passenger vessel on the River Severn that runs on the river loop around Shrewsbury town centre. We offer day trips with table service for drinks and live commentary, as well as a range of themed evening parties or food and drink functions for both public events and private hire.

About the role:

As the Front of house Manager, you will oversee the smooth running of all hospitality operations including day-to-day or evening cruises whilst sailing along the Severn during our season from March to October.

As this is a permanent role, you will also benefit from being office-based for 4 months of the year for our off-season period through the months of November to the end of February, so you can enjoy a calmer Christmas period!

Key responsibilities:

  • Management of day trips & evening functions
  • Staff management to include: –
    • Recruitment & training
    • Performance monitoring
    • Disciplinary action
  • EHO compliance
  • Inventory management, counts & Wet/dry stock orders
  • Health & safety management
  • Cash ups
  • Cleaning
  • Till programming

Requirements of the Front of house Manager:

  • Previous experience in hospitality management (preferably Assistant or General management level)
  • Experienced in bar and floor service management
  • Ability to lead and cultivate positive team culture
  • Reliable, trustworthy and flexible
  • Strong attention to detail
  • Friendly and customer service focused

Benefits of the role and joining Sabrina Tours:

  • Salaried position
  • Tips on top
  • 4 months office based every year
  • Gym membership
  • Staff drink at the end of each shift
  • Discounts on our services and products
  • Discounts and benefits with our partner restaurants and attractions
  • Employee of the month prizes
  • Paid break periods
  • Bike to work scheme

Office Location
Sabrina Tours Ltd
10 Roushill Bank


How to apply

CV and covering letter by email only to with the reference ‘Front of House Manager’.