Salary: £27,000 – £30,000

We are looking for an experienced Hospitality business manager to oversee our operation!

About us:

The Sabrina boat is a 60-seater passenger vessel on the River Severn that runs on the river loop around Shrewsbury town centre. We offer day trips with table service for drinks and live commentary, as well as a range of themed evening parties or food and drink functions for both public events and private hire.

About the role:

A varied and rewarding role, this position offers fantastic progression opportunities and business skill development as a suitable step up for a General Manager or someone with other higher-level hospitality and business experience. The role will see you wearing many hats, ensuring the smooth running of all sections of the business with assistance from your managers and team.

Key responsibilities:

  • Staff management
  • Overall marketing management
  • Business product management
  • System management
  • IT System oversight
  • Legal, procedural, and regulatory compliance
  • Supplying departments
  • Boat audits
  • Supplier relations
  • B2B Partnership relations management

Requirements of the Operations Manager:

  • Experience in hospitality management (preferably General management or higher)
  • Very strong leadership skills
  • Highly organised and methodical with impeccable attention to detail
  • Committed, reliable, flexible, and trustworthy
  • Understanding of business marketing
  • Understanding of business finance systems
  • Enthusiastic, polite and confident with customer interaction

Training and development:

There are many different aspects to this role, so don’t worry if you don’t have a full understanding of everything mentioned. This is a unique, long-term, position and as such, there will be extensive training offered where required. The most important thing is having the right characteristics and personality for the role.

Benefits of the role and joining Sabrina Tours:

  • Salaried position
  • Gym membership
  • Staff drink at the end of each shift
  • Discounts on our services and products
  • Discounts and benefits with our partner restaurants and attractions
  • Employee of the month prizes
  • Paid break periods
  • Bike to work scheme

Office Location
Sabrina Tours Ltd
10 Roushill Bank
Shrewsbury
Shropshire
SY1 1PN

How to apply

CV and covering letter by email to info@sabrinaboat.co.uk with the reference ‘Operations Manager’ or complete the form below.

Please ensure you have the relevant experience and attributes for this role before applying. The position is available immediately.

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THE GIFT OF AN EXPERIENCE

VOUCHERS AVAILABLE NOW

We now offer experience vouchers which can be purchased today and redeemed up to one year after purchase.

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Day
Trips

Every day 11am to 4pm on the hour
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Private
Hire

Available for between 35-60 guests from £350
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Themed Cruises

From wine and cheese to Bohemian Rhapsody
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TESTIMONIALS

THANK YOU!! We booked the Pirate Boat on 9th June at 3:30pm. The kids loved every second, the adults even more so. This trip was for our middle sons birthday and I think we will be booking again for the youngest! Excellent Day.

Rachel Burkitt, June 2019

I hired the Pirate Boat as a surprise for my husband birthday. Carla was great in helping keep this a secret for me. Thank you so much for taking us up the river and letting the boys drive the boat! It was an amazing experience… thank you all!

Lammint, April 2019

What a lovely way to spend 45 minutes, the guide was informative the crew and waitresses were friendly. If you find yourself with an hour to spend at leisure in Shrewsbury then this is how I recommend you spend it.

Rustie46, March 2019

Myself and my wife Susan recently (26/03) spent a few hours in Shrewsbury and decided to take in a cruise on the river. Anyone who visits Shrewsbury should make this experience a must do!!! You will not be disappointed.

John P, March 2019

A lovely boat trip along the river lasts for 45 minutes with commentary along the way about Shrewsbury and some of the local landmarks. It is a good price as well and well worth doing if you are in the area would recommend.

Fee68, March 2018

FAQs

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Gallery

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WE’RE BIG ON INDEPENDENT

UNIQUE SHOPS, CAFES, BARS & MORE

Why not make your trip even more memorable by discovering Shrewsbury by day and night?

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Vouchers

Our gift vouchers make the perfect present for any occasion. Vouchers available for day trips or one-off themed nights.

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What you’ll see

Join us on a virtual journey to discover some of the sights and history you’ll see on your voyage along the Severn aboard Sabrina.

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Reviews

Don’t just take our word for it. Take a look at what our happy passengers have to say about their Sabrina experience.

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